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How to spot scammers and phishing attempts

Beware of scammers on WhatsApp, SMS, phone, and social media claiming to be staff from Honest. These scammers may offer you deals or card services. Be aware of the following scams.

1. Credit limit increase or card upgrade

Honest never offers credit limit increases or card upgrades via SMS, phone, or social media. Limit increases are regularly evaluated based on usage history by Honest. You'll be notified through our app or the official Honest WhatsApp.

2. Cash withdrawal

Honest Card can’t be used for cash withdrawals at any ATM. If anyone claims to ask for your information for cash withdrawal, don’t respond and contact the official Honest WhatsApp immediately.

3. Card is blocked and requires activation

Honest never sends messages or threats about blocking your Honest Card. Please contact us through the official Honest WhatsApp for assistance. Remember, only you have the ability to unblock your card, either through the app or the official Honest WhatsApp.

4. Card delivery updates

Honest never requests card delivery information via SMS, phone, or social media. Any information regarding card delivery will only be notified through the official Honest WhatsApp.

5. Suspicious transaction alert

Honest never send alerts about suspicious transactions through any channel except our app or the official Honest WhatsApp. Don’t respond and contact the official Honest WhatsApp immediately.

6. Receiving suspicious links or APKs

Honest never requests personal and card details, like your card number, expiry date, and CVC, through links or APKs. Please do not open any links or APKs unless they are from official Honest WhatsApp.

Tips menghindari penipuan:
  1. Be suspicious of people who claim to be from Honest
  2. Always confirm and interact with official Honest accounts
  3. Never click on suspicious links or APKs
  4. Never share your card details, such as the number, expiry date, and CVC
  5. Always block and report suspicious contacts to Honest Care
  • Phone: 0800-1-101-101 (Toll free)
  • WhatsApp Chat: 081119191101
  • International Call: +62-21-50867077
If you've shared your details:
  1. Lock your card via the Honest app
  2. Contact us for further assistance
  • Phone: 0800-1-101-101 (Toll free)
  • WhatsApp Chat: 081119191101
  • International Call: +62-21-50867077
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